Nicole Bayless

Content Strategist @The Modern Green Book

Birmingham, AL, US

Managed client relations for 4 accounts, building a rapport, identifying business needs, and creating a welcoming experience for The Agency\'s clients.• Crafted and enhanced brand communication for 8 small businesses, resulting in a 74% rise in audience engagement and achieving impressions in 2023 for one account.• Conducted research and formulated marketing strategies tailored for small businesses, leveraging 4 social media platforms. • Created comprehensive branding guidelines for 5 small businesses to unify and strengthen brand visuals.Monitored and analyzed 11 social media channels, providing detailed statistical reports.