Nicole Wilson
Risk Management | Change Management | Leadership & Strategic Vision | Stakeholder Engagement | Business Strategy | Operational Controls | Program Management
- Role
- Client Invoicing Associate at BlackRock
- Location
- Wilmington, DE, US
- LinkedIn followers
- 500 followers
About Nicole Wilson
Strategic Risk & Controls Leader | Process Optimization | Financial Services |…
Experience
Client Invoicing Associate
Nov 2020 — Present · Wilmington, DE, US
Operational Process Optimization: Led a strategic overhaul of billing control processes, reducing discrepancies and improving efficiency by 10%.Stakeholder Engagement: Partnered with cross-functional teams, including Product, Compliance, Risk, and Technology, to enhance operational controls and governance.Regulatory Reporting & Audit Readiness: Managed audit reviews, ensuring risk and control documentation was up-to-date and aligned with compliance.Data Analytics & Process Design: Developed KPI-driven metrics to monitor control effectiveness and drive continuous improvements in financial processes. Strategic Initiative LeadershipLed a global strategic overhaul of client invoicing systems, uniting cross-functional teams to integrate new processes, streamline legacy systems, and achieve a 10% boost in efficiency.Spearheaded the successful migration of all client profiles to a new invoice billing system for the Americas team, ensuring a 100% success rate. Change Management & Process OptimizationDirected precise monthly accruals analysis for key revenue streams, enhancing financial reporting accuracy and forecasting capabilities.Orchestrated the management of monthly accrued financial data for the Global Revenues team, leading to a 15% reduction in reporting time.Developed and executed comprehensive risk management strategies, resulting in a 25% reduction in project-related issues.🤝 Cross-Functional Collaboration & LeadershipServed as the lead point of contact for Americas Client Billing processes, ensuring alignment with global strategic goals.Provided training and coaching to enhance global billing team performance, fostering a culture of continuous learning and operational excellence.Established weekly project status meetings, improving communication and ensuring consistent milestone achievement.
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