Nicole Williams

Experience

1. Health Equity Director

   Amerigroup

   Mar 2022 — Present

   Assist with the strategic design, implementation, and evaluation of health equity efforts in the context of the population health initiatives.* Inform decision-making around best payer practices related to disparity reductions, including the provision of health equity and social determinant of health resources and research to leadership and programmatic areas* Inform decision-making regarding best payer practices related to disparity reductions, including providing Health Plan teams with relevant and applicable resources and research and ensuring that the perspectives of members with disparate outcomes are incorporated into the tailoring of intervention strategies* Collaborate with the Health Plan analytics team to ensure the Health Plan collects and meaningfully uses race, ethnicity, and language data to identify disparities* Coordinate and collaborate with members, providers, local and state government, community-based organizations, and other entities to impact health disparities at a population level and ensure that efforts addressed at improving health equity, reducing disparities, and improving cultural competence are designed collaboratively with other entities to have a collective impact for the population.* Manages the NCQA Health Equity and Health Equity Plus process. Stays up to date with the guidelines and process to maintain the recognition

Education

• University of Phoenix

  MBA, Business Administration

  2005 — 2007

• Georgia State University - J. Mack Robinson College of Business

  Lean Six Sigma Certification - Green Belt

  2015 — 2015

• Youngstown State University

  Bachelor of Arts (BA), Spanish Language and Literature

  1998 — 2003

Skills

• Software Documentation
• Medicare
• Strategic Planning
• Microsoft Excel
• Customer Service
• Networking
• Healthcare Management
• Management
• Team Building
• Hipaa
• Health Insurance
• Managed Care
• Process Improvement
• Healthcare
• Financial Analysis
• Public Speaking
• Recruiting
• Healthcare Industry
• U.s. Health Insurance Portability and Accountability Act (Hipaa)
• Strategy
• Insurance
• Microsoft Outlook
• Leadership
• Training