Nicole Whiteside
Vice President Program Management Lead
- Role
- Vice President Program Management Lead at Citi
- Location
- Jacksonville, FL, US
- LinkedIn followers
- 500 followers
About Nicole Whiteside
As a Program Management Lead at Citi, I have been leading the execution of strategic initiatives that enhance the digital capabilities and customer experience of the Global Consumer Bank since 2022. I have over 12 years of experience in the financial services industry, with a strong background in product and project management, as well as customer service and sales.I am passionate about delivering innovative solutions that meet the needs and expectations of the diverse and evolving consumer market. I work with cross-functional teams and stakeholders to align the vision, scope, and objectives of each project, and ensure timely and quality delivery. Some of my recent achievements include supporting the launch of a new mobile app feature expansion that increased user retention by 25%In 2019, I was recognized as one of the top 1% of the bank\'s leaders and was a recipient of the Leadership of Excellence award.
Experience
Vice President Program Management Lead
Jan 2022 — Present · Jacksonville, FL, US
Education
Florida Agricultural and Mechanical University
Bachelor of Science (B.S.), Broadcast Journalism
2009 — 2011
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