Nicole Warren

Field Customer Representative @Tru-D Smartuvc

Memphis, TN, US

Supported sales, clinical affairs, program management and field service to ensure customer goals and objectives are aligned with the customer’s disinfection goals and objectives. Responsible for service of existing devices. Execute repairs, troubleshooting and upgrades, including software, tablet and device. Performed annual preventative maintenance calls. Provide training to new and existing accounts on Tru-d device operation and use of accompanying software (remote control and web-based applications). Point of contact for all customer, product-related inquiries and worked collaboratively with each department of hospital system to address issues that may arise. Support the implementation of new and add-on devices with the ability to demo to device and program as well as provide training on the operation.

Victor Valley College

Associate of Science (A.S.)

California Baptist University

Master of Science (M.S.), Athletic Training

California Baptist University

Bachelor of Science (B.S.)