Nicole Veliz

About Nicole Veliz

Senior finance and management leader with 18+ years of experience specializing in Accounts Receivable optimization. Expert in driving cash flow performance through disciplined collections strategies, pricing oversight, and billing excellence. Proven ability to build and sustain strong client relationships while delivering measurable financial results, including achieving a company-record low in total AR aging. Known for operational rigor, cross-functional collaboration, and consistent performance improvement.

Experience

1. Accounting Senior - Collections

   Freddie Mac

   Apr 2024 — Present

   Drove record-setting performance by managing the collections team to an all-time historical company low in accounts receivable aging within the first three months of leadership at Freddie Mac• Reduced Freddie Mac’s 90+ day past-due receivables by 90% within eight months• Directly responsible for oversight and collection of outstanding invoices and management of the company’s cash flow by ensuring timely customer invoice payments• Manages and facilitates monthly Collections meeting to department VP to provide leadership oversight of collections progress summaries, updates, and metrics.• Provide guidance and direction to serve as a cash and collection SME on ADHOC projects and initiatives• Initiated several process improvement efforts to improve efficiency in collections and enhance customer experience• Direct responsibility for ACH approvals and wire instructions for customer payments• Manage client engagement for ACH setup and problem resolution on ACH returns• Collaborate closely with the billing team and business partners to resolve any discrepancies, ensuring timely and accurate customer payments

Education

• Strayer University

  Bachelor’s Degree, Business Administration and Management, General

  2012 — 2016

Skills

• Software Documentation
• Sdlc
• Budgets
• Time Management
• Finance
• Sap
• Outlook
• Process Improvement
• Microsoft Project
• Leadership
• Accounting
• Data Analysis
• Financial Analysis
• Project Management
• Ms Project
• Accounts Receivable
• Analysis
• Training
• Team Building
• Management
• Customer Service