Nicole Stoddard

About Nicole Stoddard

I\'m a proven leader who builds high-performing teams and drives organizational change across complex, multi-functional environments. My operations expertise gives me credibility with frontline teams, while my strategic experience enables me to influence at the executive level. I bridge strategy and execution to deliver enterprise-wide transformation across organizations.My unique advantage: I\'ve operated at both tactical and strategic levels. I\'ve managed multi-million-dollar P & Ls as a store and regional leader, designed enterprise-wide programs, and led business critical initiatives through program management. This dual experience gives me rare insight into what works on the ground and how to scale it across thousands of locations and teams.What I\'ve delivered: I launched Amazon\'s physical store grocery concept, enhanced workforce systems across Starbucks locations, and drove optimization projects that improved both employee and customer experiences. Throughout my career, I\'ve consistently built teams and delivered measurable impact that benefits both people and profit.How I work: I break down complex challenges, rally cross-functional teams around common goals, and create scalable solutions. I develop workforce management systems, standardize processes and operating rhythms, and enable operational excellence that drives organizational health and business outcomes.Currently: I\'m building and scaling labor relations programs across REI\'s entire enterprise while pursuing my MBA to deepen my strategic capabilities.

Experience

1. Senior Manager, Store Business Operations

   REI

   Dec 2025 — Present · Seattle, WA, US

Education

• UW Professional & Continuing Education

  Certificate, Program Management

• UW Professional & Continuing Education

  Business Strategy and Decision-Making

• Marylhurst University

  Bachelor of Arts in Communications

  2005 — 2007

• Louisiana State University

  Master of Business Administration - MBA candidate

Skills

• Team Building
• Management
• Retail
• Leadership
• Customer Service
• Inventory Management