Nicole Salerno
Experienced Program Manager and Strategic Leader
- Role
- VP of Services at Smartlink Group
- Location
- Sarasota, FL, US
- LinkedIn followers
- 500 followers
About Nicole Salerno
Proven success in driving team performance and fostering client relationships to achieve superior outcomes. I am adept at overseeing RFP processes and contributing to industry events for sustainable business growth. Notable achievements include surpassing revenue goals and spearheading strategic initiatives to enhance team capabilities and client satisfaction levels. Ready to elevate your company’s performance and satisfaction? Let’s connect and explore opportunities together!#ProgramManagement #ClientRelations #TeamLeadership #StrategicInitiatives #IndustryEvents #CleintSatisfaction #RevenueGrowth
Experience
VP of Services
Feb 2014 — Present
Drive team performance and cultivate client relationships with a strategic focus on superior client experiences and satisfaction. Key contributions Include:* Achieved the highest project spread nationally at 58% revenue spread, surpassing the goal of 30%.* Recognized as the top revenue producer for three consecutive years.* Spearheaded strategic initiatives to enhance team capabilities and client satisfaction levels.* Executed client needs consistently delivering profitable outcomes.* Contributed to industry events to maintain and expand professional networks, fostering business development and client retention.* Oversaw RFP processes for major carriers for long-term profitability and sustainable business growth.
Education
Stevens Institute of Technology
Project Management Certificate
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