Nicole Romani
Senior Customer Success Manager at Riskonnect, Inc.
- Role
- Senior Customer Success Manager at Riskonnect, Inc.
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Nicole Romani
A results oriented experienced Senior Customer Success Manager who delivers customer focused solutions with proven track record of client retention. My goal-oriented, self-motivating personality has allowed me to deliver continues satisfaction and success to my clients and maintain long term professional relationships.
Experience
Senior Customer Success Manager
Apr 2019 — Present · Atlanta, GE
My goal is to develop a trusted advisor relationship with key accounts, customer stakeholders, and executive stakeholders. I own the client relationship from end to end to foster growth with key strategic partners. I am experienced in forecasting and tracking key account metrics. I enhance the department and the organization’s reputation by consistently exploring opportunities to add value and leadership to the team and organization. I have taken an additional focus to help grow and prioritize the voice of our customers into our product roadmaps to better align our organizational growth with our client\'s needs.
Education
The University of Georgia
Bachelor of Business Administration (B.B.A.), Risk Management and Insurance
2010 — 2014
University of Georgia - Terry College of Business
Risk Management and Insurance, Risk Management and Insurance
2012 — 2014
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