Nicole Richards

About Nicole Richards

As a Client Operations Consultant at InGenesis, Inc, I manage end-to-end operational support for client hiring and staffing programs through Managed Service Provider (MSP) models. My work supports workforce solutions across healthcare, commercial, public, and academic organizations, with a focus on compliance, efficiency, and service excellence. I have been with InGenesis for over eight years and have progressed through multiple roles, gaining broad operational expertise while supporting the company’s growth and national recognition as one of America’s fastest-growing HR organizations.With nearly 20 years of experience in the staffing industry, I specialize in client- and supplier-facing operations, relationship management, and stakeholder communication. I am known for my reliability, responsiveness, and ability to build strong partnerships that meet client and supplier needs. I am deeply aligned with InGenesis’ vision and values and remain committed to delivering high-quality service and operational excellence.

Experience

1. Client Operations Consultant

   Ingenesis, Inc

   Oct 2023 — Present · San Antonio, TX, US

   Manage operational tasks for client hiring and staffing programs. Provide centralized workforce solutions. Ensure accurate and timely completion of HR, client services, and administrative tasks for internal and external clients.

Education

• Oakland University

  Bachelors, Human Resource Development

  2007 — 2010

Skills

• Hospitals
• Customer Service
• Employee Training
• Recruiting
• Onboarding
• Healthcare
• Applicant Tracking Systems
• Medical Terminology
• Policy
• Training
• Nursing
• Management
• Team Building
• Interviews
• Employee Engagement
• Outlook
• Employee Relations