Nicole Ramirez
Senior Director of Resident Services
- Role
- Senior Director of Resident Services at Casa Dorinda
- Location
- Santa Barbara, CA, US
- LinkedIn followers
- 500 followers
Experience
Senior Director of Resident Services
May 2022 — Present · Montecito, CA, US
Oversight of the operational and financial running of dining services, housekeeping, life enrichment and health & fitness. The oversight of larger campus-wide projects. Safety Committee Chair, Risk Management Team Member, DEIB Chair, Employee Engagement Chair, Resident Operations Committee Member, Board Operations Committee Member. Reports to Executive Director. Increased Resident satisfaction scores since taking the position. Planned initiatives to keep turnover numbers low, currently at 6%.
Education
Antioch University Santa Barbara
Master's degree, Psychology
2007 — 2009
UCSB
Bachelor's degree, Psychology
2002 — 2005
Skills
- Strategic Planning
- Event Management
- Case Management
- Event Planning
- Grants
- Program Evaluation
- Microsoft Office
- Mental Health
- Donor Development
- Fundraising
- Nonprofit Organizations
- Social Media
- Customer Service
- Volunteer Management
- Community Outreach
- Social Services
- Public Relations
- Management
- Program Development
- Social Networking
- Social Media Marketing
- Marketing
- Presentation Skills
- Behavioral Health
- Donor Management
- Leadership Development
- Nonprofits
- Donor Recognition
- Public Speaking
- Crisis Intervention
- Leadership
- Grant Writing
- Research
- Microsoft Excel
- Powerpoint
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