Nicole Ragogna

Claims Service Representative @Intact

Mississauga, ON, CA

Provide exceptional service: Efficiently manage a high volume of auto insurance claims, ensuring timely resolutions and smooth progression through the claim’s lifecycle. Resolve complex inquiries using problem-solving skills, and in-depth policy knowledge, improving customer satisfaction. • Assist in onboarding and training: Support new employees by leading system demonstrations, answering process-related questions, and providing support during their transition to live service.