Nicole Pullen

About Nicole Pullen

I architect the workforce engines that power enterprise revenue across the Americas.As a Talent Leader for RevGen and Healthcare, I partner with Fortune 100 giants to design high-velocity hiring models where human capital directly drives the bottom line. THE PROOF:• Elite Leadership | Lead high-performing Sales Recruitment teams that power enterprise revenue across the Americas.• Proven Scale | Consistently exceed a 97% class fill rate year-over-year for complex, large-scale enterprise ramps.• Top-Tier Performance | Recognized as the top-performing recruiter for elite Fortune 100 portfolios.CORE STRATEGIC PILLARS:• REVENUE WORKFORCE PLANNING | Engineering capacity models that align hiring cycles with P&L targets to eliminate revenue lag.• GTM TALENT STRATEGY | Designing specialized, high-conversion funnels for Sales, SaaS, RevGen, and technical Healthcare initiatives.• AMERICAS OPERATIONS | Orchestrating multi-national hiring delivery with a relentless focus on speed-to-market and Day-90 retention.• STRATEGIC HR LEADERSHIP | Leveraging a foundational HRBP background to ensure every scale-up is grounded in compliance and organizational health.I thrive in high-growth environments where \"hiring-to-revenue\" velocity is the competitive advantage. I don\'t just meet industry standards—I build the teams that define them.EXPERT-LEVEL IN: Workforce Forecasting • Capacity Modeling • GTM Strategy • Sales Hiring • High-Volume Operations • Executive Stakeholder Management

Experience

1. Ta Manager- Revgen & G & a Healthcare Hiring (Americas)

   TTEC

   Mar 2018 — Present

   Lead the strategic workforce architecture and hiring delivery for a high-stakes portfolio of revenue-generating programs and specialized healthcare initiatives across the Americas.Key Impact:• High-Performance Leadership: Direct and mentor the top-performing Sales Recruitment Team in North America, consistently exceeding KPIs for speed-to-market, quality-of-hire, and operational efficiency.• Strategic Account Management: Oversee talent acquisition strategy for Tier-1 global enterprise clients• Revenue Workforce Planning: Engineer sophisticated workforce forecasting and capacity models to align hiring cycles with corporate ARR targets and fluctuating client demand.• GTM Strategy Integration: Partner directly with VP and C-level stakeholders to translate Go-to-Market (GTM) objectives into executable human capital blueprints.• Operational Excellence: Drive full-cycle recruitment delivery in high-velocity environments, ensuring 100% compliance with federal and state regulatory standards (FedRAMP, I-9).

Education

• University of Arizona

  Bachelor's Degree, Human Resources Management/Personnel Administration, General