Nicole Piefrement
Co-founder & Head of Customer Success @Hera By Hotel Resbot
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WORK HISTORY
Co-founder & Head of Customer Success @Hera By Hotel Resbot
HERA (Hotel Email Reservation Assistant) is a add-in to your Email Client (Outlook, Gmail etc.) that helps Hotel Reservation Agents (or colleagues helping out) quickly and easily respond to inbound emails by scanning the Email and proposing replies as well as taking care of the time consuming and repetitive tasks like checking availability or creating booking the
ABOUT NICOLE PIEFREMENT
Spezialgebiete: Hospitality, Digitalisation, AI for hospitality, E-Distribution, Customer Experience Management, Customer Success Management, Account Management, Business Development, Supplier Management, Revenue Management, Hotel Technologie, CRS, Hotelindustrie, Extended Stay, Corporate Living, Temporary Living, Serviced Apartments,
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