Nicole Parkin
Global Tech Project Manager and Digital Delivery Manger @Direct Wines
Gloucester, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Apr 2020 — Present
Global Tech Project Manager and Digital Delivery Manger @Direct Wines
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Theale, GB
EDUCATION
2022 — 2022
Richard Taunton Sixth Form College
TQUK Level 2 Certificate in Understanding Children and Young People's Mental Health
2005 — 2008
University of Johannesburg
Bachelor of Arts (B.A.)
2000 — 2005
Vryburger High School - South Africa
Matric (A-level equivalent) - English, Afrikaans, Business Economics, Geography, Biology, Tourism
SKILLS
Team LeadershipAccount ManagementChange ManagementInternal CommunicationsContact Center ManagementBusiness Process ImprovementCall CentersEmployee TrainingCustomer RetentionCustomer ServiceService DeliverySalesCustomer ExperienceCorporate CommunicationsStrategic CommunicationsPublic SpeakingUser Acceptance TestingRetailChange ControlWorkforce ManagementContact Center OperationsSystem TestingContact CentersJiraContinuous Process ImprovementTeamworkTeam ManagementCustomer SatisfactionTrainingProcess ImprovementManagement
ABOUT NICOLE PARKIN
Global Technology Project Manager specialising in complex, multi‑market e‑commerce…
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