Nicole Oconnor
General Manager - Sola Salons
- Role
- General Manager at Sola Salons
- Location
- Erie, CO, US
- LinkedIn followers
- 500 followers
About Nicole Oconnor
Highly motivated and goal-oriented professional with several years\' experience in the beauty industry including multi-unit retail sales management. Detail-oriented with experience in Regional Sales management, B2B outside sales, recruiting, training, leading a field sales team, relationship building, forecasting, merchandising, advertising, and event management. Passionate and savvy in leadership, management, development of strong client/vendor relationships to promote teamwork, drive sales and achieves profitable goals.
Experience
General Manager
Nov 2023 — Present · CO, US
Leadership & Culture*Full responsibility for market· Daily on-site visits (community engagement)· Weekly Ops call w ARM’s and Ops Mgrs.· KPI responsibilities for Area Relations Managers and Facility Managers· Fosters company culture and consistent mentoring· Upholds ‘Sola Brand Standards’· Responsible for overseeing and implementing changes· Lead flow process.Stylist Retention· Education classes (Sola Pro)· Organizing/managing local events.· Aids in yearly price increase discussions.· Non-renewals discussions w LM’s.· Supports eviction processes w LM’s.· ‘Stylist Relations’ budget upkeep.· Stands in to support locations when LM exits.Training & Development· hire / terminations / Pips.· New hire onboarding support.· Expectations / New initiatives (cascade / execute)· Employee assessments / Performance eval (cascade / execute)· Supports / leads various training calls.· Fosters accountability.· Customer service / Escalation for pros.· Test Kitchen cascade / support execution.Marketing - Market Awareness· Knowledge of local competitors and shops often with LM’s.· Attends marketing calls.· Supports marketing initiatives.· Property Management relationships.Business Analytics· P&L Management / Budgeting within market.· Maintain budget & optimize expenses.· Scorecard Review (Monthly)· Rent Manager reports review (Vacancy / Occupancy / Move in/out)Facilities· Ensuring Maintenance priorities are met.· Audit / approve all expenses.· Manage all contractor / vendors accounts.· Manage quarterly / preventative maintenance.· IT Support / Tech Management.· Acquisition and new build support.· Works with Sr. FM on building & maintenance SOP’s.· Supports Sr. FM with facilities strategy.· Hiring and training of all FM’s.Area General Manager Responsibilities:· Ensure all facilities are in excellent working order · Ensure facilities have quality tenants · P&L Management· Mentor, train and develop your team
Education
Eastern Michigan University
Bachelor of Science - BS
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.