Nicole Mercado
Account Manager, Smb @Lattice
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WORK HISTORY
Account Manager, Smb @Lattice
San Francisco, CA, US
101% quota attainment for FY26; awarded President\'s Club for FY26-Guide customers through their People Success programs, driving alignment between business goals and employee success outcomes-Serve as a consultative thought partner, providing strategic guidance on best practices and program optimization-Lead commercial and contract conversations, ensuring mutual value and long-term partnership growth-Build strong executive relationships which has led to increased adoption, expansion, and retention across a growing SMB portfolio
EDUCATION
University of San Francisco
Master of Arts - MA, Management
University of San Francisco
Bachelor’s Degree, Communication Studies
Sacred Heart Cathedral Preparatory
High School Diploma
ABOUT NICOLE MERCADO
Hi LinkedIn! I’m part of the Lattice team, where I get to work with People teams around the world to help employees thrive, managers grow into leaders, and companies become truly great places to work. Let’s connect!
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