Nicole Molina
Director, Strategic Client Management - Discover Global Network @Capital One
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WORK HISTORY
Director, Strategic Client Management - Discover Global Network @Capital One
Chicago, IL, US
responsible for leading the strategy and client engagement with Discover Global Network\'s most strategic merchant partners.
EDUCATION
University of Phoenix
Bachelor of Science - BS, Business Administration
ABOUT NICOLE MOLINA
Senior Director of Client Services with over 13 years of experience in banking and financial services, specializing in merchant services. Expertise spans client relationship management, business development, and strategic planning, with a proven history of leading diverse teams to exceed performance targets while fostering a culture of positivity and collaboration in fast-paced environments.Skilled at cultivating lasting relationships with both team members and clients, driving retention, and unlocking new opportunities for business growth. Adept at aligning strategic objectives with operational excellence to deliver measurable results, enhance customer success, and fuel revenue growth.EXPERTISE🟦 Business Strategy🟦 Operations Management🟦 Customer Success🟦 Relationship Management🟦 Process Improvement🟦 Revenue Growth🟦 Contract Negotiation🟦 Performance Measurement🟦 Diversity & Inclusion🟦 P&L Management🟦 Training & Development🟦 Budgeting & Forecasting
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