Nicole Milliken
Digital Communicator
- Role
- Online Community Specialist at Genesys
- Location
- Wilmington, NC, US
- LinkedIn followers
- 500 followers
About Nicole Milliken
Reel: http://nicolemilliken.wix.com/demoreel
Experience
Online Community Specialist
Mar 2022 — Present · Wilmington, NC, US
Monitoring online community activities such as threads/posts, events, webinars, contests, and user-generated content-Provide content and responses to members in a timely manner or direct them to the proper channel for answers-Creating member recognition programs and new communities when needed-Developing pages, producing videos, and designing badges, ribbons, and polls for audience engagement and gamification-Distribute email and newsletter materials for the online community members-Hosting and planning material for in-person events and company conferences-Build relationships with partners, customers, and potential customers-Promotion of online community through other company channels-Report issues/problems to the community vendor when they arise and follow through until corrected-Monitor and report feedback from community users-Market online community across other organizational channels.
Education
DePaul University
MS, Digital Cinema, with honors
2006 — 2008
The Art Institutes
BA, Digital Cinema, with honors
2004 — 2006
Skills
- Camera
- Dvd Studio Pro
- Film
- Video Production
- Video Editing
- Premiere
- Directing
- Post Production
- Videography
- Final Cut Pro
- Video
- Training
- Producing
- Multimedia
- Animation
- Final Cut Studio
- Hd Video
- Management
- After Effects
- Motion Graphics
- Photoshop
- Adobe Creative Suite
- Storytelling
- Creative Direction
- Screenwriting
- Editing
- Sound
- Digital Video
- Voice Over
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