Nicole Mendoza

About Nicole Mendoza

Experienced Project Manager with a demonstrated history of working in the computer…

Experience

1. Senior Program Manager

   E2open

   Apr 2018 — Present · Tysons Corner, VA, US

   Manage Global Trade SaaS software implementations for large companies utilizing E2open’s standard implementation methodology.• Utilize tools such as Jira and Confluence to manage project design and development tasks.• Manage multiple Client implementation projects in various stages of implementation lifecycle.• Manage resource/staffing requirements for each project.• Maintain budget and financial forecasting for each project; providing weekly burn reports to clients and providing input into E2open business unit financial forecasting.• Engage with geographically dispersed project teams, located all over the US, Europe, Asia, and India.• Support change control processes, including drafting Statements of Work and Change Requests, when needed.• Manage new implementation opportunities, utilizing E2open’s Sales Management tools.• Assist Clients in identifying additional opportunities to improve business processes and save money on fines, taxes, and duties by utilizing E2open’s diverse Global Trade product suite.• Liaison between Clients and E2open’s Product Management and Product Engineering teams, providing a voice for Clients’ requests for application improvements and new features.

Education

• Virginia Tech - Pamplin College of Business

  Bachelor of Science (BS), Management Science and Information Technology

  1992 — 1996

• Virginia Tech

  BS, Management Science

  1992 — 1996

Skills

• Pmp
• Vendor Management
• User Acceptance Testing
• Business Process Improvement
• Risk Management
• Pmo
• Process Improvement
• Business Process Re-Engineering
• IT Strategy
• Quality Center
• Quality Assurance
• Project Management
• Management
• Testing
• Product Management
• Integration
• Requirements Analysis
• Sdlc
• Agile Methodologies
• Program Management
• Software Development Life Cycle (Sdlc)