Nicole Matias

Customer Service

Role
Customer Service Analyst at SGS
Location
Denver, PA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Nicole Matias

A self-motivated, analytical and ambitious team player having more than ten years…

Experience

  1. Customer Service Analyst

    SGS

    Jan 2019 — Present · Barueri, BR

    Market analysis of oil, gas and chemicals sector in Brazil- Support from different channels, customers who intend to contract our services (inspection and analysis of products for import or export)- Elaborate contract and proposals- Renewal and maintenance of current contracts- Daily update and management of CRM system- Face-to-face and virtual meetings with customers and potential customers- Weekly meetings to present results to the commercial manager- Responsible for medium and large clients in Brazil- Managing and negotiating customer queries through to acceptance.

Education

  • San Diego City College

    Graduation

    2015 — 2017

  • Universidade Presbiteriana Mackenzie

    Bachelor's Degree in Business Administration

    2018 — 2021

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Nicole Matias — Customer Service Analyst at SGS in Denver, PA, US | Unifers