Nicole Matias
Customer Service
- Role
- Customer Service Analyst at SGS
- Location
- Denver, PA, US
- LinkedIn followers
- 500 followers
About Nicole Matias
A self-motivated, analytical and ambitious team player having more than ten years…
Experience
Customer Service Analyst
Jan 2019 — Present · Barueri, BR
Market analysis of oil, gas and chemicals sector in Brazil- Support from different channels, customers who intend to contract our services (inspection and analysis of products for import or export)- Elaborate contract and proposals- Renewal and maintenance of current contracts- Daily update and management of CRM system- Face-to-face and virtual meetings with customers and potential customers- Weekly meetings to present results to the commercial manager- Responsible for medium and large clients in Brazil- Managing and negotiating customer queries through to acceptance.
Education
San Diego City College
Graduation
2015 — 2017
Universidade Presbiteriana Mackenzie
Bachelor's Degree in Business Administration
2018 — 2021
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