Nicole Marella
Process Improvement | Product Management | Data Strategy & Analytics | Customer Experience | Creative Problem Solver | Relationship Builder
- Role
- Senior Manager, Data Strategy & Insights L & d at Comcast
- Location
- Philadelphia, PA, US
- LinkedIn followers
- 500 followers
About Nicole Marella
Strategic leader with 20+ years of experience driving product innovation, process improvement, and enterprise transformation. I have a proven track record of simplifying complex processes, improving efficiency, and delivering measurable business results through collaboration and data-driven decision-making.I oversee analytics across Workday, our LMS and core HCM system, using its data to assess learning effectiveness, connect programs to business outcomes, and build a holistic view of skills and talent. I lead Comcast\'s talent and learning data strategy, managing a team of analysts who deliver actionable insights and executive reporting for programs supporting more than employees worldwide.I work closely with HR and Talent teams to align data‑driven decisions with workforce strategy, leveraging AI and predictive analytics to strengthen learning experiences and identify emerging trends. My team builds advanced dashboards, applies predictive modeling using NPS and behavioral data, and is creating Comcast’s first Learning Data Playbook to standardize governance, reporting, and analytics across the enterprise.I’m passionate about learning, connecting with people, and taking on challenges that create meaningful, real‑world impact.
Experience
Senior Manager, Data Strategy & Insights L & d
Dec 2024 — Present
Manage a team of data analysts responsible for delivering actionable insights, business reviews, and executive-level reporting to drive strategic workforce development priorities.• Lead data strategy for Learning & Development (L&D), enabling evidence-based decisions for programs impacting employees globally.• Oversee design and execution of advanced Tableau dashboards visualizing engagement, program effectiveness, and utilization of learning products, enabling ROI measurement and continuous improvement.• Currently developing the first-ever Learning Data Playbook to establish standardized processes for data governance, reporting, and analytics across the L&D organization.• Drive predictive analytics and structured feedback systems (pNPS/iNPS) to optimize learner experience and inform future learning strategies, while delivering eNPS and YourVoice analysis to provide leadership with actionable insights on employee engagement.
Education
Rowan College at Gloucester County
Associate of Arts - AA, Early Childhood Education and Teaching
Rowan University
Bachelor of Science, Business Administration and Marketing
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