Nicole MacIntosh

About Nicole MacIntosh

With over 12 years of professional experience, I specialize in sales management, customer service, and cultivating client relationships. Currently serving as Group Sales Manager at Delamar Hotel Collection, I contribute to strategic initiatives to enhance group bookings and foster long-term partnerships with corporate clients. My expertise spans customer service management, event production, and key performance indicators, enabling me to align sales strategies with organizational goals. I am dedicated to driving results and optimizing guest experiences while contributing to the success of the Delamar Hotel Collection.

Experience

1. Group Sales Manager

   Delamar Hotel Collection

   Jul 2025 — Present · US

   Managed existing and future group room sales for the Delamar Hotel Collection in West Hartford, CT. • Develop strategic sales initiatives that increased group bookings by within the first year. • Collaborate with marketing to enhance brand visibility, resulting in increase in inquiries. • Cultivated strong relationships with corporate clients, leading to repeat business and referrals.

Education

• The Claire Institute

  Real Estate, Real Estate

  2014 — 2014

Skills

• Teaching
• Time Management
• Real Estate Transactions
• Nonprofits
• Microsoft Word
• Training
• Real Estate
• Administration
• Outlook
• Investment Properties
• Event Management
• Budgets
• Management
• English
• Event Planning
• Office Management
• Windows
• Marketing
• Microsoft Office
• Sales
• Teamwork
• Powerpoint
• Microsoft Excel
• Fundraising
• Research
• Customer Service