Nicole Dunne
Innovative & results-driven Operations Management Professional: Project Planning & Development | Operational Optimization | Implementation | Strategic Planning
- Role
- Manager, Executive Administration at Velera
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Nicole Dunne
An innovative and results-driven senior global operations management professional, with a successful record of accomplishment in project planning and development, event planning, budget management, and process improvement. Established capabilities in operations management, project management, implementations, and strategic planning. Utilizes transformational leadership skills to guide and develop associates, and liaise across cross-functional departments. A forward-thinking and analytical leader, who works with key stakeholders to complete complex projects and redefine organizational expectations.
Experience
Manager, Executive Administration
Aug 2024 — Present
Lead a team of ~20 Executive Administrators supporting diverse business units across the organization. Responsible for strategic oversight of administrative operations, driving performance standards, optimizing team effectiveness, and aligning with enterprise goals.Establish and monitor department goals in collaboration with supported leadership, driving high-quality service and support delivery.Develop and implement standard operating procedures and department workflows to enhance efficiency and minimize risk.Analyze departmental capacity and demand, ensuring balanced workload and appropriate resourcing.Lead recruitment, onboarding, and career development strategies, including succession planning and performance evaluations.Partner with senior executives to anticipate administrative needs and refine the support model to meet evolving business demands.Create actionable reporting tools to track satisfaction, service level performance, and departmental KPIs.Manage department budget planning and oversight; identify and resolve variances to meet financial objectives.Guide, coach, and mentor staff with a focus on leadership development, continuous improvement, and compliance adherence.
Skills
- Inventory Management
- Administrative Assistance
- Advertising
- Microsoft Word
- Marketing
- Event Planning
- Public Relations
- Process Scheduler
- Hospitality
- Corporate Events
- Budgets
- Menu Development
- Social Networking
- Administrative Assistants
- Microsoft Office
- Sales
- Social Media
- Public Speaking
- Food & Beverage
- Customer Service
- Marketing Communications
- Social Media Marketing
- Powerpoint
- Microsoft Excel
- Catering
- Restaurants
- Project Planning
- Event Management
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