Nicole Levitre
Sr Customer Success Manager @ Amazon | CRM Expert
- Role
- Sr Customer Success Manager - Strategic Account Services (Sas) at Amazon
- Location
- Tampa, FL, US
- LinkedIn followers
- 500 followers
About Nicole Levitre
I am a Sr Customer Success Manager at Amazon, where I help third-party sellers achieve their business goals and optimize their performance on the world\'s largest e-commerce platform. With over 10 years of experience in product, e-commerce retail and tech, I have a strong background in CRM, data-driven insights, business strategy, private label, inventory efficiency, and advertising effectiveness. As a trusted advisor and an engaging communicator, I provide tailored solutions and education to my clients based on their needs and opportunities. I also collaborate with cross-functional teams to execute and scale innovative initiatives, resolve complex challenges, and identify new revenue streams. I am passionate about delivering value and excellence for my clients and my team, and I continuously seek to learn and grow in my field of expertise.
Experience
Sr Customer Success Manager - Strategic Account Services (Sas)
Aug 2022 — Present
Ensure value propositions by providing data-driven insights to guide 3P Amazon Sellers towards sustainable growth. As an engaging communicator, I take a consultative approach to educate on tools, policies, products and services. Provide analysis and recommendations for Sellers to make informed business decisions, resulting in adoption of key sales accelerators. My contributions to growth include leading business strategy development through cross-functional collaboration. Discovering innovative ways to enhance selection, merchandising, and traffic drives + conversion. Tailoring insights to optimize promotional activity, advertising efficiencies and operational improvements. Recognized as a lead contributor in enhancing organizational processes. I leverage my subject matter expertise to guide team members, create SOPs, drive continuous improvements and ensure a positive experience.
Education
Fashion Institute of Technology
BS, Fashion Merchandising Management
2009 — 2012
Institute for Integrative Nutrition
Foods, Nutrition, and Wellness Studies, General
2020 — 2021
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