Nicole L.

Manager @ Grainger | Leader Enablement, Learning & Development

Role
Manager, Customer Experience - Learning & Development at Grainger
Location
Janesville, WI, US
LinkedIn followers
500 followers

About Nicole L.

I have over 15 years of combined experience in Financial Services and Customer Service including leading front line call center team members and leaders. I am currently in a role supporting Leader Enablement in the Customer Service Center at Grainger. This includes supporting leader skill development and continuous improvement initiatives that help equip leaders to be successful in their roles.I recently completed a Master\'s degree in Organizational Development from Edgewood University, where I learned strategic analysis and enhancement of organizational learning, performance, culture, and change management. Opportunities to continue to learn and grow are important to me, and I enjoy helping others do the same!

Experience

  1. Manager, Customer Experience - Learning & Development

    Grainger

    May 2023 — Present

Education

  • Edgewood University

    Master of Science, Organization Development

  • University of Wisconsin-Whitewater

    Bachelor of Arts, English Language and Literature/Letters

    2007 — 2012

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Nicole L. — Manager, Customer Experience - Learning & Development at Grainger in Janesville, WI, US | Unifers