Nicole Klement
Technology Program Manager | Dedicated to Building High Performance Teams
- Role
- Operations Manager at Kasten Builders
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Nicole Klement
Technology professional with 10+ years of experience in IT service delivery, infrastructure management, and enterprise client engagement across North America, Europe, and Asia. Proven track record as the primary point of contact for major enterprise clients, overseeing SLAs, multimillion-dollar budgets, and contract negotiations while directing global service operations. Skilled at leading cross-functional teams, developing strategic roadmaps, and delivering complex programs such as data center relocations, M&A integrations, and security upgrades. Recognized for driving process improvements that enhance security, recoverability, and operational efficiency.
Experience
Operations Manager
Mar 2024 — Present
Driving technology transformation through various program upgrades. Streamlining business processes and increasing collaboration across clients, architects, designers, sub-contractors, and partners. Building scalable structures to support company growth and agility.
Education
Heald College
Associate of Science (A.S.), Computer Science
2000 — 2002
Heald College-San Francisco
Associate of Science (AS), Computer Science
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