Nicole Jones

About Nicole Jones

Integrated storyteller and channel owner with 18+ years of experience building scalable communications systems and delivering high‑visibility narratives that move audiences from awareness to action. Expert at translating complex business strategy into clear editorial plans, establishing leader toolkits and standards, and using data to optimize impact across email, web, in‑app, and owned channels. Recognized for leading enterprise moments, crisis response, and proactive communications at Fortune 50 scale.

Experience

1. Sr Manager, Communications Operations

   Comcast

   Jan 2026 — Present · Philadelphia, PA, US

Education

• Penn State World Campus

  Project Management Graduate Certificate

  2019 — 2020

• University City Arts League

  Graphic Design Lab: Promoting your Work with Visual Materials (4 week course)

• Community College of Philadelphia

  Marketing with Social Media (4 week course)

• Penn State University

  Bachelor's degree, Marketing and International Business

  2002 — 2006

Skills

• Time Management
• Customer Relationship Management (Crm)
• Marketing Communications
• Product Management
• Adobe Creative Suite
• Sales Operations
• Customer Service
• Customer Satisfaction
• New Business Development
• Event Management
• Cold Calling
• Marketing
• Event Based Marketing
• Content Management
• Account Management
• Business Development
• Incentive Programs
• Lead Generation
• Vendor Management
• Microsoft Office
• Sales
• Analysis
• Product Marketing
• Sales Presentations
• Salesforce.com
• Crm
• Sales Management
• Management
• Budget Monitoring
• Project Management
• Event Planning
• Internal & External Communications