Nicole Henrikson
Product Master Data Manager @Medline
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WORK HISTORY
Product Master Data Manager @Medline
Manage and empower a team of 12 direct reports with a focus on the full catalog of items and product master data for the company. Direct reports have increased from 6 to 12 to accommodate additional responsibilities. No turnover on my team in more than 12 months. • Manage employee development and performance goals which has led to successful promotion of 4 employees to accommodate company growth. • Enhance team communication and collaboration by implementing recognition opportunities to share individual and team wins. • Assist in launching a new MDM platform for the entire company. Participate in UAT, SOP creation, pre, post launch activities, training and continuous improvement.• Implement SLA’s and performance metrics for short-term and long-term tasks and projects. Communicate ROI to stakeholders and develop reporting and analysis for long-term solutions.• Launch multiple data cleanup and governance initiatives to improve data quality. Present status to various stakeholders throughout the process. • Reduced resolution time of shared email requests by more than 50% by implementing efficiencies such as SLAs.
EDUCATION
Western Illinois University
Bachelor of Business, Management
DePaul University - Charles H. Kellstadt Graduate School of Business
Master of Business Administration (MBA)
SKILLS
ABOUT NICOLE HENRIKSON
Experienced Data Manager with a demonstrated history of working in the medical device industry. Skilled in Microsoft Excel, Sales, Management, and Critical Thinking. Strong data professional graduated from DePaul University - Charles H. Kellstadt Graduate School of Business.
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