Nicole Harding

About Nicole Harding

Nothing brings great satisfaction to me professionally and personally than to work with others to help them succeed, over-achieve, and attain goals. As a mother of four, I do that with my kids, as a friend, I cheer and support those I love, and professionally, I work together with the entire Adobe ecosystem to ensure that our customers attain the greatest level of success and satisfaction with their Adobe investment, while driving to their business goals and objectives. The Customer Experience has never been more important, especially now, and at Adobe that is what drives our business. I have over 15 years of professional experience working with individuals and businesses in retail, finance, and technology. I am detail-oriented, self-motivated, and hard-working. I thrive on building relationships, driving toward common goals, enjoying each day I am blessed with and helping others succeed.

Experience

1. Customer Success Manager-strategic Retail

   Adobe

   Jun 2020 — Present · Lehi, UT, US

   Cultivate strategic relationships with Adobes top Retail clients to ensure value realization and positive customer experience. Facilitate onsite customer enablement days, Strategic Business Reviews, Digital Maturity Assessments, and more. Partner closely with the Adobe and Customer ecosystem to ensure that all areas of the business are supported and to ensure that the entire Adobe team is driving towards strategic KPIs and KBOs for each customer.

Education

• Westminster University

  Bachelor of Science, Business Finance

  2002 — 2006

Skills

• Multilingual
• Salesforce.com
• Web Analytics
• Omniture
• B2b
• Web Content Management
• Solution Selling
• Close Attention to Detail
• Direct Sales
• Business Networking
• English
• Enterprise Software
• Email Marketing
• Sales Management
• Analytics
• Saas
• Social Media Marketing
• Digital Marketing
• Lead Generation
• Account Management
• Marketing
• Sales
• Management
• Digital Asset Management