Nicole H.

About Nicole H.

I am a strategic and data-driven program and operations leader with 15+ years of experience scaling revenue programs, deal operations, and go-to-market programs for global SaaS and Cloud organizations. My leadership philosophy blends strategy and execution, translating complex business goals into measurable frameworks, process improvements, and scalable operating models.At Amazon Web Services, I’ve built and led worldwide initiatives spanning Strategic Programs, Partner Acceleration, and Deal Desk. My work has focused on optimizing operational performance, formalizing executive reporting cadences, introducing AI-informed analytics, and enabling revenue growth through partner and sales alignment.I specialize in bringing structure to ambiguity, aligning cross-functional teams across Sales, Product, and Finance to operationalize strategy and drive measurable impact. My approach combines disciplined program management with innovation, ensuring every initiative strengthens efficiency, visibility, and customer success.Core Areas of Expertise:Business & GTM Operations Leadership | Strategic Program Management | Revenue Enablement | Deal Desk & Pricing Strategy | Process Optimization | AI-Enabled Reporting | AI & Automation | Data-Driven Decision Making | Operational Analytics | Cross-Functional Leadership | Strategic Ops | SaaS & Cloud Growth Strategy | Executive Stakeholder Management | Continuous ImprovementCertifications: PMP | AWS Certified Cloud Practitioner | AWS AI Practitioner

Experience

1. Global Director of Partner Governance & Processes

   Sprinklr

   Feb 2026 — Present

Education

• Seattle Pacific University

  Bachelor’s Degree

• Seattle University

  Master of Business Administration - MBA