Nicole Goggin
Principal Implementation Manager
- Role
- Principal Implementation Manager at Payscale
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
About Nicole Goggin
I am a graduate of the Bertolon School of Business at Salem State University, where I received a Bachelors and MBA. I started my career as a Human Resources Intern, going onto work in Talent Acquisition and then Compensation groups of the organization. I then moved into the SaaS technology space as an Implementation Manager. Everyday I strive to continue learning and developing new skills that are both challenging and rewarding.
Experience
Principal Implementation Manager
Aug 2022 — Present · Boston, MA, US
Lead project initiatives of our client partners, ensuring that milestones/goals/deliverables are met • Partner with and assist our clients with data configuration and product user interface within our application • Provide ongoing support (e.g, customer inquiries, data refreshes, product training, etc.) to our clients • Collaborate with Product Management function with ongoing project work • Develop standard processes and procedures to scale ongoing recurring initiatives • Diagnose and solve technical issues related to software application • Ensure client satisfaction and product/service adoption • Job Description Manager (JDM) and Pay Equity specialized
Education
Salem State University
Master of Business Administration (M.B.A.), Business Administration and Management, General
2015 — 2016
Salem State University
Bachelor of Science in Business Administration, Concentration: Accounting
2010 — 2014
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