Nicole Fouchie

Talent Investment Program Manager @KinderCare Learning Companies

Pittsburgh, PA, US

Designed and implemented position-based needs assessment to develop comprehensive and experience-driven new hire onboarding programs for three levels of field management reducing early turnover by 6%. • Led team responsible for analyzing the center experience to identify and rectify training gaps to drive company-wide initiatives, optimize operational practices and elevate experience contributing to 13% increase in engagement scores.• Partnered with field stakeholders and cross-functional business partners to create cascading seasonal trainings supporting operational improvements, an elevated experience for customers and employees and overarching brand initiatives resulting in a 30% increase in post-training evaluation scores. • Created and facilitated cohorted Leadership Development Series to provide continued and progressive support in the areas of people development, employee engagement, operational excellence, and leadership skills increasing positive employee sentiment by 28%.• Developed department-wide measurement scorecard to communicate individual program metrics, feedback, and overall ROI increasing program(s) exposure and participation by 21%.

State University of New York College at Buffalo

Bachelor of Science (BS)