Nicole Fidelio
Retail Store Manager @ T-Mobile | Operations Management, Customer Service
- Role
- Retail Store Manger at T-Mobile
- Location
- Poughkeepsie, NY, US
- LinkedIn followers
- 500 followers
About Nicole Fidelio
With extensive experience spanning over 16 years in sales and management, I currently…
Experience
Retail Store Manger
Nov 2024 — Present · US
Sales floor coach the sales reps to drive businessAssist customer with general customer service issuesUp sold service contracts, cell phone products and accessories.Discussed rate plans while cross selling to further increase customer loyalty and service.Processed paymentsAssisted with opening and closing procedures including cash receipts and and depositMake sure the store passes every sales auditsMakes sure contracts are sign and stored in the proper places less
Education
SUNY Westchester Community College
High School, Business Administration and Management, General
2004 — 2005
Dutchess Community College
High School, Physical Education Teaching and Coaching
2005 — 2007
Mahopac High School
High School
2004
Skills
- Sales
- Retail
- Customer Service
- Management
- Banking
- Time Management
- Credit
- Financial Analysis
- Loans
- Finance
- Sales Management
- Cold Calling
- Coaching
- Mentoring
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