Nicole Stevens
Resourcing Manager, Professional Services Operations at Thomson Reuters
- Role
- Manager, Professional Services Business Operations at Thomson Reuters
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Nicole Stevens
With an extensive background in both resource management and change management, I bring a…
Experience
Manager, Professional Services Business Operations
Aug 2022 — Present · Dallas, TX, US
Established a Resource Management office for a 350-consultant Professional Services organization, designing processes and procedures that streamlined resource allocation and improved efficiency• Solely executed resourcing for 4 months before growing the team to 3 direct reports• Managed all resource planning and allocation activities, ensuring optimal staffing based on skills, previous experience, availability, historical client relationships, etc.• Led resourcing efforts including remedies addressing employee over-utilization, uneven workload, and under-utilization• Spearheaded the implementation and training of 350 end users on “FinancialForce” Project Management software• Designed real-time dashboards that provided actionable insights to project teams and leadership, driving improved decision-making, project management, and compliance monitoring
Education
The University of Texas at Austin
Bachelor of Business Administration (BBA), Consulting & Change Management
2010 — 2014
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