Nicole Alvarez
Reservationist @Paper Mill Playhouse
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WORK HISTORY
Reservationist @Paper Mill Playhouse
Support event planning and dining promotions increasing impressions and sales; create Banquet Event Order (BEO) forms, inventory lists, and event calendars for daily, prix-fixe & bar menus• Primary point of contact for customers, VIP clients & donors managing phone inquiries, reservations, personalized service/special requests and ensuring a seamless guest experience via front- and back-of-house coordination• Oversee craft services for the staff during technical rehearsals• Contribute to menu testing and the creation of themed menu items, including naming items tied to mainstage theater productions, murder mystery events, trivia nights, cabaret showcases, and seasonal offerings
EDUCATION
Isenberg School of Management, UMass Amherst
Bachelor of Business Administration - BBA, Marketing
University of Massachusetts Amherst
Bachelor of Business Administration - BBA, Marketing
Florence University of the Arts
Certificate, International Business
Apicius Armenia International School of Hospitality
Certificate, Italian Culinary Arts
Scotch Plains-Fanwood High School
High School Diploma
ABOUT NICOLE ALVAREZ
Creative marketer with 2 years of experience in foodservice and 6 months of CPG experience. Key skills include project management, creativity in innovative marketing strategies, data analysis, and dynamic storytelling. Nicole has a unique understanding of Gen Z consumer habits as well as an eye for international business with a culinary background in Italian pastry arts.
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