Nicole Caudell

Client Manager @Howden

Birmingham, AL, US

Serve as the primary day-to-day contact for clients• Support the marketing team throughout the renewal process including gathering underwriting information, reviewing quotes, and helping to prepare proposals• Process policy changes, endorsements, invoicing, and audits• Maintain complete and accurate client files within the EPIC agency management system• Work closely with producers, account executives, and other team members to ensure seamless service delivery

The University of Alabama

B.A., Public Relations