Nicole Caldwell
Senior Manager, Customer Success Mid-Market | Bachelor of Science (B.S.)
- Role
- Senior Manager, Customer Success Mid-market & Smb at Dutchie
- Location
- Bend, OR, US
- LinkedIn followers
- 500 followers
About Nicole Caldwell
At Dutchie, my focus is on spearheading customer success for the mid-market segment, leveraging my specialization in client onboarding and retention. Our team\'s dedication to evaluating account health and mitigating churn has been instrumental in driving customer satisfaction and business growth.My leadership in cross-functional collaborations has furthered our mission to enhance post-launch processes. With a foundation in sports and exercise, I bring a unique perspective to our success strategies, fostering a culture of excellence and innovation within the rapidly evolving cannabis industry.
Experience
Senior Manager, Customer Success Mid-market & Smb
Sep 2024 — Present
Education
Oregon State University
Bachelor of Science (B.S.), Sports and Exercise
2006 — 2011
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