Nicole Bovey
Senior Trainer @Planet Home
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WORK HISTORY
Senior Trainer @Planet Home
US
EDUCATION
Amberton University
MS, Business and Human Relations
Texas A&M University
BA, English, Speech Communications
Texas A&M University
English Language and Literature/Letters
ABOUT NICOLE BOVEY
Natural leader with a broad based background in the banking and the mortgage industries, possessing strong communication and organizational skills and acute attention to detail. Solid experience in increasing revenue by educating personnel and focusing on improvement and exceeding quality standards. Strategic focus on on-time delivery, exceptional client service and team collaboration. Experience in call center management and training and development in various business environments. Successfully developed, coached, and mentored mortgage sales, collections and loss mitigation employees as well as training professionals. Proven ability to manage multiple projects and tasks, and resolve complex issues in a timely, cost efficient manner. Demonstrates strength in managing diverse job processes, building and maintaining relationships, motivating colleagues, assessing and developing talent, and managing corporate objectives and changes.
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