Nicole Blain

About Nicole Blain

Strategic and results-oriented healthcare operations leader with over 8 years of experience managing multi-site clinical facilities and driving organizational success. I bring a proven track record in operational excellence, financial performance, and regulatory compliance, ensuring that every initiative aligns with both clinical standards and business objectives.My expertise includes leading cross-functional teams, optimizing patient flow, and implementing Lean-based process improvements to enhance efficiency and patient satisfaction. Skilled in P&L oversight, staff development, and strategic goal execution, I thrive in dynamic healthcare environments where innovation and collaboration are key.I am passionate about leveraging data analytics and performance metrics to inform decision-making, reduce costs, and improve care delivery. By fostering a culture of accountability and continuous improvement, I help organizations achieve sustainable growth and deliver exceptional patient experiences.Core Competencies-Multi-Site Clinical Operations Management-Financial Performance & P&L Oversight-Regulatory Compliance & Clinical Standards-Lean Process Improvement & Workflow Optimization-Team Leadership & Staff Development-Strategic Planning & Goal Execution-Patient Experience & Service Excellence

Experience

1. Urgent Care Business Operations Manager

   Optum

   Oct 2022 — Present

Education

• California State University, Northridge

  Bachelor’s of Science Degree, Health/Health Care Administration/Management

  2010 — 2015

• California State University, Northridge

  Master’s Degree, Public Administration

  2015 — 2017