Nicole B.
CSM @ Dialpad | Customer Relationship Management, Communication
- Role
- Customer Success Manager, Premier Accounts at Dialpad
- Location
- Littleton, CO, US
- LinkedIn followers
- 500 followers
About Nicole B.
I am an Enterprise CSM at Dialpad, with over 4 years of experience in Customer Success and Technical Enablement. I have a BS in Psychology and an AA in Liberal Arts and Sciences, which help me understand the needs and expectations of our customers and partners.My core competencies include customer experience, team building, customer satisfaction, and project management. I am passionate about enabling our customers to seamlessly transition to and continue to manage Dialpad’s cloud communication platform. I enjoy contributing and collaborating on new ideas and initiatives, and I work well under pressure with tight deadlines. My goal is to deliver high-quality solutions and services to our clients and create long-lasting relationships.
Experience
Customer Success Manager, Premier Accounts
Jul 2024 — Present · Littleton, CO, US
Education
Old Dominion University
Bachelor of Science (BS), Psychology
2008 — 2010
Tidewater Community College
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
2004 — 2008
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