Nicole B.
Skills Strategist by Day | Curriculum Creator by Heart | Equipping Neurodivergent Teens with Real-World Readiness
- Role
- Client Learning Program Specialist at Hire Heroes Usa
- Location
- Palm Bay, FL, US
- LinkedIn followers
- 500 followers
About Nicole B.
I believe human capability is far more abundant than the systems designed to recognize…
Experience
Client Learning Program Specialist
Aug 2023 — Present
Analyzed LMS client activity reports, identifying engagement opportunities, leading to enhanced learning experiences and client engagement strategies within the first five months.• Conducted trend analysis of 2023 virtual events, directly influencing the addition of a highly requested LinkedIn webinar, improving event alignment with client interests promptly.• Initiated development of a Skills-Focused webinar series, launching a skills-based job searching webinar for 59 job seekers, filling a crucial content gap immediately upon role commencement.• Led a project to add transcripts to all video content, significantly improving accessibility and inclusivity of learning materials, setting a new standard for content delivery.• Developed a project management system and Client Services Request format in Salesforce, enhancing operational efficiency, streamlining workflow, and reducing content request turnaround time early in tenure.
Education
Stetson University
Bachelor of Science - BS
College of The Albemarle
Associate's degree
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