Nicole Batista

Enterprise Account Manager | Generate Value Realization & Growth | Build Long-Term Client Relationships | Forge Strategic Partnerships | Manage Contractual Obligations

Role
Enterprise Account Manager at Catchpoint
Location
New Orleans, LA, US
LinkedIn followers
500 followers
Sales & Business DevelopmentView LinkedIn profile

About Nicole Batista

I am a client-focused Enterprise Account Manager for a cutting-edge SaaS software provider. My focus is maximizing value and revenue growth for customers spanning six countries, eight industries, and two languages in a fast-paced, ever-changing global environment. To deliver this, I build resilient customer relationships and tailored solutions based on each client’s unique motivations and goals. MY SPECIALTIES:An innate ability to foster strong, long-term relationships with clients, peers, vendors, andstakeholders sets me apart from peers. I’m also known for having a tenacious passion for growth,quick adaptability, and drive to achieve goals regardless of obstacles and ambiguity. Other top skillsinclude account management, stakeholder engagement, workflow management, customerexperience, strategic planning, and event management.My customer success experience spans multiple industries, including entertainment, sports, SaaS,and insurance. CUSTOMER SUCCESS MANAGEMENT & LEADERSHIPCustomers know they can trust me with their vision and that the delivery will meet or exceed theirexpectations. I’m transparent, fully invested in their success, and will work hard to get them wherethey need to be for sustainable growth. SOME CAREER HIGHLIGHTS Generated $250K in growth for a single account while managing a $3M+ book of business. Impacted global revenue growth through long-term client relationships in the U.S. and LATAM. Managed contracts for 30 corporate accounts, driving partnership services for MiamiHeat/American Airlines Arena.

Experience

  1. Enterprise Account Manager

    Catchpoint

    Aug 2025 — Present

Education

  • University of Miami

    Bachelors, Sports Administration and Communications

    2011 — 2013

  • Louisiana State University

    Master's degree, Sport and Fitness Administration/Management

Skills

  • Event Management
  • Extensive Experience with Microsoft Office
  • Advertising
  • Powerpoint
  • Microsoft Office
  • Sales
  • Extensive Experience with Adobe Indesign
  • Management
  • Sports
  • Social Media
  • Sports Marketing
  • Spanish
  • Broadcast
  • Publicity
  • Social Networking
  • Social Media Marketing
  • Public Speaking
  • Event Planning
  • Proficient in Writing and Speaking Spanish
  • Social Media Savvy
  • Fundraising
  • Able to Work in a Team Environment
  • Marketing Communications
  • Facebook
  • Marketing
  • Public Relations
  • Extensive Experience with Internet Explorer
  • Media Relations
  • Press Releases
  • Sports Management
  • Blogging
  • Microsoft Word

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Nicole Batista — Enterprise Account Manager at Catchpoint in New Orleans, LA, US | Unifers