Nicole Bankowski

About Nicole Bankowski

I build content systems that scale—from 0-1 product launches to company-wide framework adoption.My approach combines systems thinking with strategic impact. I\'ve built AI-powered content frameworks that enable cross-functional teams to make decisions at scale, architected information systems for e-commerce products, and led content strategy through international expansion and launches. I\'m particularly interested in how AI amplifies strategic content work and how to elevate content design from tactical execution to strategic function.Beyond product work, I\'m passionate about building the content design community. I\'ve planned and moderated industry events, including panels with leaders from across the industry, and I\'m always looking for opportunities to help content designers to learn and grow together.

Experience

1. Staff Ux Content Designer

   PayPal

   Mar 2024 — Present · New York, NY, US

   Leading end-to-end content strategy and information architecture for 0-1 product launches across consumer-facing experiences. Scaling AI tooling through content frameworks that enable the discipline to work more efficiently and make strategic decisions at scale. Mentor content designers and manage cross-functional work streams across product launches, partnering with UX Research to shape strategy and translate insights into content decisions.

Education

• Northwestern University

  Bachelor’s Degree, Journalism

Skills

• Public Speaking
• News Writing
• Journalism
• Ap Style
• Customer Service
• Microsoft Office
• Editing
• Organizational Leadership
• Event Planning
• Writing
• Social Media Marketing
• Powerpoint
• Microsoft Excel
• Customer Relations
• People Skills
• Broadcast Journalism
• Public Relations
• Microsoft Word
• Social Media
• Leadership
• Marketing
• Newspaper Design
• Newspapers