Nicole B.

Experience

1. Global Product Lead Manager - Crm Systems

   Google

   Apr 2020 — Present · Mountain View, CA, US

   Leading a high performing team of Global Product leaders and crossfunctional teams throughout geographically dispersed territories, I outline strategic business plans for DtA/DfA initiatives, driving efforts to achieve swift results. I oversee planning and strategy development. Closely monitoring and reacting to operational and commercial activities, I embrace and promote change to ensure the consistent delivery of business strategy. Educating teams on systems development, I update decision makers on capabilities and investments. I manage acceptance testing and new product launches. My role involves coaching and mentoring team members, including at a senior level. Here are some of the highlights of my achievements: • Coordinate efforts with the Senior Leadership team, acquire and analyze comprehensive data from multiple teams; identify and resolve risks, while simultaneously refocusing teams on high priority projects • Advise Product Management team on business priorities, focus individuals; inspire formation of Roadmap to tackle corporate goals • Forge strong and mutually beneficial relationships with Business, Solutions, and Tools teams; develop targeted strategy to drive the performance of Operations teams • Conceptualize and introduce an integrated Roadmap; effectively translate tools strategy into a technical delivery plan, in accordance with business needs; pinpoint and overcome deficiencies in systems, architecture, and solutions • Steer Technical teams to develop, launch, and improve strategy throughout organizations; ensure positive outcomes • Advocate change as leader of CRM GPL Culture team; engage teams to identify ways to be more inclusive • Engage and influence stakeholders, share ideas and best practices; elevate team efficiency and effectiveness

Education

• Technische Universität Darmstadt

  Master of Arts - MA, History, Literature and Psychology

  2001 — 2006

• The Coaching and Mentoring Partnership, Dublin, Ireland

  Diploma, Executive and Leadership Coaching

  2013 — 2014

• International NLP Trainers Association, Frankfurt, Germany

  NLP, Practitioner Certificate

  2011 — 2012