Nicole Angelokostopoulos

About Nicole Angelokostopoulos

I’m a Sr. Enterprise Customer Success Manager at BrightEdge, the leading AI enabled SEO and content performance software. I manage and grow strategic relationships with enterprise clients across various industries, ensuring their success with BrightEdge solutions. I leverage my skills and my domain expertise in search, to deliver data-driven insights and recommendations that optimize the performance and ROI of their SEO and content marketing. I also support the renewal and expansion processes, increasing customer retention and revenue. Previously, I was a Paid Search Manager at Razorfish, where I worked with a team to manage one of the largest global hospitality brands paid search programs for the North America and Latin America markets. I developed improved processes, exceeded client revenue goals, and provided ongoing training and coaching to my team. I am passionate about helping clients achieve their marketing objectives and grow their business with BrightEdge. I value collaboration, innovation, and excellence, and I strive to bring diverse perspectives and experiences to the customer success team and clients.

Experience

1. Sr Enterprise Customer Success Manager

   BrightEdge

   Oct 2022 — Present · Cleveland, OH, US

Education

• Cleveland State University

  Bachelor's Degree, Marketing

  2013

Skills

• Event Planning
• Bing Ads
• Employee Training
• Event Management
• Search Advertising
• Marketing
• Microsoft Word
• Team Leadership
• Community Outreach
• Leadership
• Teamwork
• Training
• Swot Analysis
• Survey Design
• Microsoft Office
• Sales
• Web Analytics
• Google Analytics
• Google Docs
• Time Management
• Coaching
• Customer Service
• Fundraising
• Google Adwords
• Powerpoint
• Microsoft Excel
• Management