Nicole Jensen
Director of IT Business Applications at First Onsite
- Role
- Director of IT Business Applications at First Onsite Property Restoration
- Location
- Bend, OR, US
- LinkedIn followers
- 500 followers
Experience
Director of IT Business Applications
First Onsite Property Restoration
Apr 2024 — Present
Oversee production environments within a highly customized and integrated ecosystem of business applications, including a custom operating system, NetSuite, Salesforce, Concur, and ADP-Lead a cross-functional team of Application Analysts and Software Engineers to deliver Level 2+ production support-Support large-scale system upgrades and migrations, ensuring minimal disruption to daily operations and a seamless transition for users-Assess implementation risks and develop mitigation strategies to ensure business continuity, compliance, and adherence to SOX requirements-Partner with other IT verticals (product, engineering, infrastructure) and departments across the organization to ensure business applications align with end user needs and support overall organizational success-Collaborate with IT Leadership to align Objectives and Key Results (OKRs) focused on system stability, end user satisfaction and continuous optimization
Education
University of Oregon
Bachelor of Arts (B.A.), Sociology, Business Administration, French
2007 — 2011
Moorpark College
Certificate, Exotic Animal Training and Management
2011 — 2013
Université Catholique de l'Ouest
Certificate, French Language
2010
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