Nicolas Tamayo Gaviria
Passanger Services Agent and Baggage Lead (Aeromexico) @Swissport
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WORK HISTORY
Passanger Services Agent and Baggage Lead (Aeromexico) @Swissport
Торонто, ON, CA
Execution and coordination of key Passenger Services and Baggage Operations activities at Swissport, including passenger assistance during check-in, boarding, and irregular operations, document verification, and compliance with IATA standards. Coordination of baggage flow, incident management through WorldTracer, and close collaboration with ramp and operations teams to ensure operational safety, on-time performance (OTP), service continuity, and an enhanced passenger experience.
EDUCATION
Universidad de La Sabana
Gerencia Comercial , Sales and Marketing
Universidad de La Sabana
Business Administrator, Management
ABOUT NICOLAS TAMAYO GAVIRIA
Business manager with postgraduate in Commercial Management and more than 15 years of experience leading commercial, marketing and supply areas in different industries. Expert in sales management, negotiation, business expansion, customer acquisition and strategic planning. Extensive experience in training high performance teams at national level and design and implementation of management indicators. Advanced knowledge of Excel, ERP Ideas, Oracle and SAP.
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