Nicolas Chan

About Nicolas Chan

I am an IT Business Analyst with four years of experience supporting federal contracting projects, holding an active public trust security clearance. My expertise lies in functional business analysis, Agile methodologies, and requirements management, with a strong record of improving project outcomes through precise documentation and effective stakeholder engagement.At REI Systems, I developed and delivered a progress reporting module that enabled more than health center grantees to manage $250M in government grants—enhancing transparency, collaboration, and efficiency. I have extensive experience managing product backlogs, facilitating Agile ceremonies, and conducting user acceptance testing to ensure product reliability and stakeholder satisfaction.With ECBA, CSPO, and SAFe POPM certifications, I bring both functional knowledge and business acumen to every project. My background includes leveraging tools such as Jira, Azure DevOps, and SharePoint to streamline workflows and drive measurable results. Recognized for strong cross-functional collaboration and clear communication, I thrive at the intersection of technology, process improvement, and stakeholder engagement.

Experience

1. Business Analyst

   True Homes

   Dec 2025 — Present · Monroe, NC, US

Education

• Florida State University

  Bachelor of Science - BS, Criminology

• Tallahassee State College

  Associate of Arts - AA, Economics