Nicolas Grébert
Global Operational Key Account Manager @德迅物流
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WORK HISTORY
Global Operational Key Account Manager @德迅物流
HK
EDUCATION
Coventry University
Bachelor's degree, Project Management
ESC La Rochelle - Sup de Co
Bachelor, International Business
Lycée Jules Fil, Carcassonne (France)
STI, Engineering technical science Diploma (Electronic Baccalaureat)
ABOUT NICOLAS GRÉBERT
Customer-centric logistics leader with 10+ years of experience enhancing service quality through smarter systems, lean processes, and operational excellence. I thrive at the intersection of customer experience and logistics technology — turning complex challenges into simple, scalable solutions.Throughout my career, I have:* Improved customer experience by redesigning processes and reducing friction in daily operations* Led cross-functional initiatives across EU & APAC to harmonize systems and elevate service delivery* Implemented logistics technologies that boost efficiency, accuracy and visibility* Delivered measurable impact, from faster issue resolution to more stable and scalable workflowsI’m known for my tenacity, positivity and ability to connect teams, simplify complexity, and deliver solutions that genuinely help customers and frontline teams.
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